Currently (summer 2020), I am onboarding Snowplow Analytics — as a member of the Support Engineering Team. Learning AWS, Hashicorp stack, more advanced git and “digital” BI.
1. Experience
1.1. SaaS Support Engineer (AWS dominated)
- Snowplow Analytics
- 2020-ongoing
1.2. .NET & Powershell Support Engineer
- Avolin, Pivotal CRM
- 2019-2020
1.3. SAP BW/BI Support Engineer
- HeidelbergCement Group
- 2017-2019
1.4. L2 Windows Support Engineer with German
- HeidelbergCement Group
- 2015-2017
1.5. L1 Windows Support Engineer with iOS with German
2. Front-End Projects
3. Education
| Charles University |
Central European University |
| 2005-2009 |
2009-2011 |
| Faculty of Humanities |
Department of Modern History |
| B.A. degree; graduated with honors |
M.A. degree; graduated with honors |
4. Skills
4.1. Human languages
- Slovak native
- English C2
- Czech C2
- German C1
4.2. Computer languagues
- Javascript productive code
- Powershell productive code
- C# active learner
- HTML5 productive code
- CSS3 productive code
- VBA productive code
- Markdown devotee
- MS SQL, MySQL, phpMyAdmin, PostgreSQL, SQLite hands-on experience
- Regex devotee
- Visual Studio Code as the editor of choice
- xUnit testing framework
- git source control
- GitHub, Github pages active user
- Google Apps Engine, Google Apps Script
- Wordpress and Drupal theming
- VBA Scripting and advanced Excel
- Advanced Chrome & Firefox Developer Tool Debugging
- Atlassian Jira, Confluence
- Zendesk and Zendesk guide hands-on experience
- Fogbugz (ex-Manuscript) ticketing tool
- Windows advanced debugging (Sysiternal Tools, mainly procmon)
- Fiddler
- Node.js
4.4. SAP stuff
- SAP Data Warehousing Workbench (RSA1 suite)
- BEx Query Designer
- SAP BW Release and Cutover Management (RealTech)
4.5. OS & network
- TCP/IP knowledge
- DNS config
- IIS configuration
- Windows Server Roles and Features setup
- .htaccess configurations
4.6. methodologies
- Knowledge-Centered-Support